How we use your information and sharing
We use your information primarily to provide you with services, offers and new products. We use any information you provide or feedback to improve the quality of service for our business. Any information we receive is confidential and not shared with anyone unless we are required by law to share it with a government agency or an investigation.
The information we use and where do we get it from
All information is provided by customers who have either contacted us via our contact form or via social media or through phone calls. We will only use your contact details to either email, text message or whats app message you. We will not share your contact information with a third party.
We will share your information with third parties if any payments are owing and remain unpaid.
You have certain legal rights with what we do with your information. This includes the right to get access your information and the right to correct or update your information. You also have the right to ask us to remove you from receiving any information from us in regards to services, offers and products and you may do so by unsubscribing when any of this information is received by you. You may contact us on 01582 380803 at any point if you wish to exercise this right.
Marketing & Communications
Unless you have told us not to, we will send you marketing information relating to products and services that we think may be relevant to you. If you change your mind and no longer want to receive these communications you may reply to the message you have received, unsubscribe or call us on 01582 380803 to be removed. We do not share your information with any third party for there own marketing purposes. We will only contact you via email, text message, whats app or phone calls if we already have your information. We may also contact you if we have had your information passed on to us via a third party who has your permission for us to contact you. We may also send your information to third parties in situations such as debt recovery.
How long do we keep your information
We keep all our information until we have been requested not to. If a service of ours has been used or purchased then we do not delete this information about you as we are required to retain it by law.
We are committed to ensuring that your information is secure with us. All digital information is stored safely and we use many tools to protect that information and all hard copies are safely stored.